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Kelly Killian

Editor

Articles by
Kelly Killian

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Operations

What Gen Z wants from foodservice

But Generation Z students rarely segment their campus lives in such a neat and tidy way. That’s one reason Colgate University expanded to 24-hour service.

Operations

What millennials want from foodservice

Though perks like free lunches get millennials' attention, what they really value is open communication, collaboration and support, Fortune reports.

Operations

What baby boomers want from senior living

Evolution in the restaurant industry means newer baby boomer retirees are bringing higher expectations with them to senior living facilities.

Operations

Today's consumers are changing everything

Gen Z is a year into its college invasion. There are more millennials in the workforce today, surpassing both Gen X and baby boomers, who are retiring.

Operations

The year’s most copy-able restaurant concepts

Here are six restaurant concepts and formats that crept onto our radar in 2015—and that noncommercial operators in all segments will want to scout for stealable ideas.

Design

Ponce City Market: Food court of the future

Atlanta’s newest entrant is Ponce City Market, an internationally inspired restaurant-retail hybrid showcasing well-known and emerging culinary talent.

Menu

How childhood lessons craft grown-up tastes

Does Gen Z prefer "real" food because they planted a garden at school or grew up cooking and eating this way with their families? It may be all of the above.

Menu

10 surprising trends for noncommercial from the NRA’s 2016 What’s Hot list

There are a handful of hidden surprises in NRA's 2016 What's Hot list for noncommercial operators among the 192 food, beverage and prep trends.

Operations

Why noncommercial is winning at food recovery

Judging from the popularity of food blogs and chef shows, most people outside the industry likely believe that food trends originate in fancy restaurants.

Operations

Why lunch waste falls on deaf ears

Americans care less about waste and costs to operators than they do about the feel-good nature of what the Healthy, Hunger-Free Kids Act promises.

Workforce

What disrupts the sleep of student-feeder and SNA chief Jean Ronnei?

As chief operations officer at Saint Paul Public Schools in Minnesota, Jean Ronnei is responsible for overseeing transportation, facilities, technology

Menu

Smoke signals: menuing barbecue

Despite the proximity to St. Louis and Kansas City, Chicago-style barbecue is not a thing. And yet barbecue concepts do just fine here, as it is everywhere.

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