Katie Ayoub

Instead of residents, call them elders. Instead of units, call them neighborhoods. And put your money where your mouth is. Indeed, the transformation from a hospital model to a hospitality model has a name in eldercare. “Culture change” is the

In March 2010, Fairview Hospital, a 25-bed critical access facility that’s part of the Berkshire Health Systems in Massachusetts, discontinued the sale of sugar-sweetened beverages (SSBs) in its cafeteria and vending machines and eliminated them fro