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Jennifer Alexis

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Jennifer Alexis

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Operations

Dick Cattani: RA Aims to Keep Foodservice Captivating

Restaurant Associsates President, Dick Cattani, winner of the Silver Plate-B&I/Foodservice Management, reports that over the next two years, the company will roll out a tremendous number of projec...

Operations

Mary Niven: Great Food Keeps 'em Comin' to Disneyland

Foodservice at California’s Disneyland, or at one of its hotels, may seem to be galaxies away from the world of non-commercial dining. But Mary Niven, Silver Plate winner-Special Foodservice, wh...

Operations

Dave Prentkowski: Keeping Notre Dame Growth On-Track

Slow and steady wins the race, folks say. Well, it has certainly been a winning formula for Dave Prentkowski, winner of the Silver Plate-Higher Education and foodservice director at the University of ...

Operations

Small Changes Create Big Results

Elliot Hospital discovers the secret to tweaking services to fit customers’ needs. The dream customer is one with simple tastes—someone who predictably wants basically the same item every...

Operations

POS Empowers NJ Kids, Parents

District in Philadelphia suburb taps into technology to streamline lunch service. More students who qualify for free or reduced-priced meals in the Cherry Hill (NJ) School District are participating ...

Operations

Hard Line on Staff Rules Increases Retention Rate

IHC in Utah has found that sometimes when you expect more from your employees and their managers, they deliver more. It's a wonder that some foodservice operators don't just bolt in a set of ...

Operations

Campus Boosts Culinary Spirit

UC-Davis creates front-of-the-house smiles with back-of-the-house support. The University of California-Davis unveiled a couple of major changes in dining services recently: one that was glaringly o...

Operations

Coffee is Cool in School

Can coffee and kids co-exist? One district makes it work. Foodservice operators, particularly in the higher education, business-and-industry and healthcare markets, know the importance of offering a ...

Operations

Middlebury Makes it Work

What happens when your ‘wildest dreams’ come true? When Middlebury College, in Middlebury, Vt., debuted its Atwater Dining Hall at the beginning of the spring semester, the facility was a...

Menu

Rehab Hospital Nixes Deep-Fry

Canada facility’s sales rise nearly 20% after facility and menu upgrades. Sales at the bistro at Glenrose Rehabilitation Hospital, part of the Capital Health network in Edmonton, Alberta, are u...

Operations

Having it Their Way

Hospice gives new meaning to patient-focused meal service. It’s lucky for Sheryl Edson Harding, RD, that minutes from San Diego Hospice and Palliative Care there are three major supermarkets an...

Operations

Iowa's Urge to Burge

No amount of planning can eliminate all surprises in renovations. In Iowa City, they sure gave it the college try. Hindsight may be 20/20, but a good dose of foresight can prevent the need to utter t...

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