Dec. 9—The JCMH Food and Nutrition Services Department, Altus, Okla., proudly announced a new meal-delivery model as its commitment to service excellence.
“Room Service” will be served on-demand throughout the day, by Food and Nutrition department ambassadors who have completed extensive customer service training. The kitchen will be continuously open for eleven and half hours each day. Patients will be presented with a new restaurant-style menu and encouraged to order what they want, when they want it.
Results will include fresher food, greater consumption, maximized patient empowerment, and an increase in patient satisfaction.