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Bob Raymond, vice president of Procurement and Dining Services for Commonwealth Senior Living, isn’t afraid to experiment with what he admits can be “crazy ideas.” From hydroponic microfarms installed in the dining rooms, to using robots to bus tables and deliver mail, this innovative thinker is putting his ideas into action at Commonwealth’s 35 communities. At the same time, Raymond is laser-focused on engaging with residents, upgrading hospitality training for employees and developing broadly appealing menus. That balance of high-tech and high-touch has proven to be a successful combination for Commonwealth Senior Living.