Operations

The Big Picture: A look at the industry in 2014

For the third consecutive year, FoodService Director’s The Big Picture research project has gathered intel on issues of importance to operators in all segments of non-commercial foodservice. Reprising research conducted in 2012, this year FSD surveyed more than 400 operators in the B&I, college & university, school, hospital, long-term care and senior living segments about their menus, operations, employees, retail and health & wellness.

Although comparisons with the data from two years ago revealed no seismic shifts in operator challenges and customer preferences, there were indications of possible trends and a couple of anomalies. Overall, the data stand as a good benchmark for non-commercial operators.

In this issue, we report on menu trends in breakfast; snacks and beverages; how operators feel about social media, food trucks and local gardens; and their views on employee issues and challenges, among other topics. In January, we’ll report the data from our Health & Wellness survey, and in February we’ll present our snapshot of the retail component of foodservice. 

Construction and renovation

big picture construction


 The social network

mouse cord


 Are food trucks the wheel deal?

food truck


What's on the menu

menu


Employees - Who are they?

employees


 The right staff, baby

staff

 

Want breaking news at your fingertips?

Click here or text FSD to 888-111 to receive text alerts from FoodService Director and get the news and insights that matter to your operation.

Trending

More from our partners