3. Making assessments
FSD: How are you engaging staff to incentivize them and, ultimately, retain their services?
MS: We offer benefits, no late evenings, every other weekend, flexible hours, dressing up for sports games, casual Fridays, employee appreciation treats, just to name a few incentives.
FSD: If employees do opt to leave on their own, do you hold an exit interview?
MS: Yes, we send them an exit interview in the mail and try to improve [our own operational efficiencies]. We take pride in a job well done.
FSD: What has been your greatest staffing success story over the past few years?
MS: We hired a shy, inexperienced high school student and mentored her into a management role. She has now graduated high school and accepted a full-time position with us with the intent to make this a long-term career.