Teach operational understanding
Bar Mezzana in Boston is in the early stages of rolling out open-book management, but Jefferson Macklin, business manager and partner, hopes the business eventually will gather ideas from employees at every level of the operation. The first step is education, he says. Bar Mezzana is giving its managers a crash course on business financials and why they should care about them. This, he says, is a precursor to getting meaningful input about business ideas.