How to create a team of responsible whistleblowers
Creating a pro-whistleblowing environment doesn’t have to divide your staff.
Published in FSD Update
Whistleblowing is often met with mixed reactions—is it tattling, or a concerned employee trying to protect customers, fellow employees or the business? Yet a heads-up to a problem from those on the front line can be invaluable. Here’s how to create a pro-whistleblowing environment without your tight-knit culture taking a hit.
Create an open-door policy
Sure, it’s cliche, but an open-door policy is important to making staff feel comfortable enough to reach out with apprehensions. Kris Klinger, University of Southern California’s assistant vice president of retail operations in Los Angeles, makes sure staff knows he will listen to what they have to say. “If they have a concern, we quickly look into it and spend time and resources for investigations when necessary.”