If a savvy entrepreneur could bottle an elixir that makes employees want to go to work, the internet would be devoid of Monday memes and foodservice directors would likely sleep a bit more soundly. For the last six months, Harvard University Dining Services in Cambridge, Mass., has been working on perfecting an employee engagement recipe of its own. “We don’t want hourly employees to roll over and say, ‘I don’t want to come to work today,’” says David Davidson, the department's managing director.
As such, the operation has rolled out several initiatives aimed to improve teamwork and reduce staff hopping from one location to another. Read on to check out HUDS’ formula to encourage staff creativity and teamwork.