With 19 years under his belt at Ohio Presbyterian Retirement Services, it’s safe to say John Andrews, corporate director of culinary and nutritional services, is dedicated to his craft—and his foodservice team. Because of that dedication, he’s built a career on developing a passion for foodservice in others, and recognizing that passion.
“One of the people we have at one of our newest communities, he’s worked at that campus for 10 years, and he told me, ‘I have never been recognized for the work I do as I have at OPRS in the whole 10 years at this other company,’” Andrews says. “I know early in my career, [recognition] really did matter. I’m just surprised in our business that it’s not given more credit.”
Andrews shared with FoodService Director some of his best tactics for using recognition to build and retain a committed staff.