Although there are many competency evaluation models, Penn State University's Jim Korner has had success with a system that includes five broad disciplines and specific descriptors.
1. Personal mastery
- Basic literacy
- Computer skills
- Communication
- Conceptual thinking
2. Managing process
- Understanding systems
- Customer focus
- Problem solving
3. Managing resources
- Financials
- Human performance
- Planning
- Evaluation
4. Leadership
- Self-direction
- Strategic planning
- Affects change
5. Managing relationships
- Leading
- Coaching
- Conflict management
- Influence
- Negotiating