Foodservice Operation of the Month

Flipping the foodservice script

Geisinger Health has been rethinking its menu and operations as it looks ahead.

Across the whole Geisinger Health system, foodservice has been getting “lighter and leaner” as the team’s worked to streamline its inventory and standardize offerings, Senior Director of Foodservice Steve Cerullo says.

Changes like these are largely the result of a mindset shift that’s been underway at the Pennsylvania operation in recent months.

“One of the directions I’ve given to my team is that the pandemic actually gave us an opening to look forward and to create new things that we should be doing, things that kind of work out better for us instead of the historical question of, ‘Oh, when do we get back to normal?’” Cerullo says.

On this episode of “Dig In,” Cerullo shares how he asked team members to “completely flip the script” and reimagine what’s possible.

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