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12 foodservices heroes who served customers, communities and colleagues during the coronavirus pandemic

Here are a dozen foodservices heroes nominated by their organizations as going above and beyond the call of duty during this spring’s coronavirus crisis.

Mike Buzalka, Executive Features Editor

July 22, 2020

12 Slides
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Desperate times call for…heroic measures. When the coronavirus pandemic hit the United States in March, forcing shutdowns, curtailments and general upheavals across all onsite dining segments, the industry responded not by folding its tents but by stepping up and fulfilling the mission of making sure customers—at least the ones still around—were served.

It was—and is—a time of heroes, and while Food Management can’t recognize every member of the onsite dining community who responded to the crisis with courage, commitment and determination, we can highlight some representative samples.

In May, we asked the industry to submit nominations of individuals who they felt deserved recognition as “foodservice heroes.” We were flooded with hundreds of responses from all sectors.

From all those nominations, we pulled a dozen who were featured in FM’s July/August print issue. Due to space limitations, we couldn’t print their full stories in that editorial package, so here are the extended narratives from those nominations. We will be featuring other nominees in the coming weeks by market segment with college/university and K-12 heroes the week of July 27, hospital and business/industry heroes the week of August 3 and senior dining heroes the week of August 10, with a full wrap-up later that week.

About the Author

Mike Buzalka

Executive Features Editor, Food Management

Mike Buzalka is executive features editor for Food Management and contributing editor to Restaurant Hospitality, Supermarket News and Nation’s Restaurant News. On Food Management, Mike has lead responsibility for compiling the annual Top 50 Contract Management Companies as well as the K-12, College, Hospital and Senior Dining Power Players listings. He holds bachelor’s and master’s degrees in English Literature from John Carroll University. Before joining Food Management in 1998, he served as for eight years as assistant editor and then editor of Foodservice Distributor magazine. Mike’s personal interests range from local sports such as the Cleveland Indians and Browns to classic and modern literature, history and politics.

Mike Buzalka’s areas of expertise include operations, innovation and technology topics in onsite foodservice industry markets like K-12 Schools, Higher Education, Healthcare and Business & Industry.

Mike Buzalka’s experience:

Executive Features Editor, Food Management magazine (2010-present)

Contributing Editor, Restaurant Hospitality, Supermarket News and Nation’s Restaurant News (2016-present)

Associate Editor, Food Management magazine (1998-2010)

Editor, Foodservice Distributor magazine (1997-1998)

Assistant Editor, Foodservice Distributor magazine (1989-1997)

 

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