technology

Operations

South Miami Hospital offers new menus for visually impaired

Foodservice operations in hospitals are always looking for ways to increase patient satisfaction. One Miami hospital is taking a creative approach by tweaking its menu—by adding sound. 

Operations

Managing Your Business: October 2013

This month,  USC rolls out a new mobile ordering app and current Baltimore City Public Schools lunch prices.

It’s no secret mobile devices are playing an increasingly pervasive role in the lives of most Americans. None more so than in the lives of college students, where four out of 10 own a tablet and as many as 75% own a smartphone, according to a 2013 s

We had an opportunity with building a new facility to explore some new options. We were brainstorming ideas and the closed oil system was one of the things Jim had mentioned. He had seen the system in operation in a casino he had been working in.

We built an app for our program. We did a survey of our parents and 87% wanted information either on the computer or on the phone. We were printing menus and spending a lot of money on these colorful menus that only 13% of our parents cared about. 

I read something a couple of weeks ago that disturbed me. Scientists are experimenting with the concept of “printing” food, using 3D printing technology. The Fab@Home Lab, at Cornell University, is testing the idea of fabricating food on a large scale.

Imagine customers actively engaging with foodservice at least once a day. That’s the reality when companies, such as Microsoft, partner with companies like Gametation, which “drives better choices using targeted, quick-to-play games,” ac

I’ve just returned from my third National Restaurant Association Show in Chicago, and I’m conflicted about what I saw. I was tasked with looking at the show through the lens of a non-commercial operator to decide once and for all if a trip to this show is worth it for those on the non-restaurant side of the business.

Data is a powerful tool, something that managers with Compass Group knew. So they asked the corporate office for an expansion to the company’s FOODprint toolkit, which helps operators track their location’s environmental impact. The toolkit of

The Food and Nutrition Services department at UCSF Medical Center is turning to a couple of high-tech gadgets to help customers live a healthier lifestyle.

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