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Hospital revamps food-delivery service

 Jul. 14, 2015

Vidant Medical Center is offering a new program called “At Your Request,” a hotel-style room service where patients can call a center at any time during the day, hear all of the meal options and order the items they want.

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Washington school district wants new cafeteria to be a ‘destination’

 Jul. 13, 2015

The new cafeteria at Marysville School District will be as energy efficient and tech savvy as possible, and will be open throughout the school day.

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Free- and reduced-lunch applications offered online

Jul. 01, 2015

The Oxford School District's child nutrition program has moved its free- and reduced-lunch applications online, saving parents a trip to school.

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How Yale uses real-time data to enhance customer experience

By Katie Fanuko on Jun. 29, 2015

As college customers’ expectations evolve, Yale plans to leverage data to stay ahead.

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No change, literally, in new cafeteria payment policy

Jun. 26, 2015

A new cafeteria payment system means students and parents will be able to pay for meals online, but it also means no change back when paying with cash.

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Pop-ups boost social-media following

Jun. 25, 2015

Pop-ups use special events to boost social-media following.

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Pennsylvania school district to scan students’ thumbprints for lunch

Jun. 22, 2015

The program requires students to scan their thumbprints so that the government can track their purchases.

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Boosting appetites via Snapchat

By Katie Fanuko on Jun. 15, 2015

Some universities’ dining departments have become early adopters of Snapchat’s My Story to share daily menus and promotions with students.

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Clicking with student diners on social media

By Katie Fanuko on Jun. 15, 2015

Crowdsourcing undergrad ideas might lead to watching a little MTV.

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Customers opt-in for healthy texts

Jun. 15, 2015

I developed Fit Kid Text for our school community to promote school meals and offer nutrition education to students, parents and staff.

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