research

Operations

The Big Picture: The right staff, baby

Motivating employees is perhaps the major challenge facing operators today, according to The Big Picture.

Operations

The Big Picture: The social network

College and university foodservice operations continue to be the drivers of social media strategy.

Cooking from scratch could be the hottest trend in breakfast among non-commercial operators, according to The Big Picture research.

Most operations offer on- premise catering. For those that do offer both on- and off-premise catering, on- premise catering makes up 80% of the catering business.

Genetic engineering has sparked a heated food-related debate. Three countries—Benin, Serbia and Zambia—have banned GMOs (genetically modified organisms) outright.

We asked non-commercial operators how they believe the industry is viewed by their peers in the commercial restaurant business. Most operators felt the restaurateurs have a negative perception of the non-commercial market.

All told, the government finds that more than 14 percent of households are considered “food insecure,” meaning they at least have difficulty affording meals, and in extreme cases may go without eating.

Seventy-three percent of operators strongly agree that the scope of a director’s job has expanded in the past five years to include responsibilities outside the traditional foodservice realm. That, however, doesn’t translate into managing additional departments, as 81% of operators are not responsible for departments outside foodservice.

Forty-five percent of operators reported that their subsidies have increased in the past year, up from last year’s survey, in which only 26% saw an increase.

Participation in school lunch has declined markedly in the past three years, despite a slight increase in the percentage of students who qualify for free or reduced-price meals, according to The State of School Nutrition 2014.

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