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the big picture

Operations

Dealing with staff

 Dec. 13, 2012

When it comes to human resources challenges, operators say employee morale/motivation is the most difficult aspect, according to The Big Picture research. Absenteeism also ranked high, especially in schools and B&I locations.

Operations

Operators differ about future management talent

 Dec. 13, 2012

Even with unemployment running high, foodservice operators aren’t sure if career hunters will want to follow in their footsteps. The key determinant, they say, is how well the industry spotlights the opportunities available today to prospective candidates.

Operations

The average school foodservice employee

Dec. 12, 2012

Schools and colleges are significantly more likely than other segments to have unionized employees. These two segments are also significantly more likely than other markets to have higher-than-average part-time foodservice employees.

Operations

Cooking breakfast from scratch

Dec. 12, 2012

Demand for freshness is spurring foodservices of all types to consider more scratch cooking in the morning, but school cafeterias are finding that quest tougher to pursue when they start serving breakfast in the classroom.

Operations

Fruit expected to grow at breakfast

Dec. 12, 2012

If you’re looking to freshen up your breakfast menu, try adding fruit (fresh or prepackaged), yogurt/parfaits or cold cereal/cereal bars.

Operations

Few non-commercial operations grow produce on site

Dec. 09, 2012

Only 5% of operators have an on-site garden or farm for which the foodservice team is responsible. Most operators say they don’t have an on-site garden/farm and have no plans to start one.

Operations

Money matters in renovations, new buildings

Dec. 09, 2012

Renovations and new construction are two of the surest ways to create buzz around an operation’s foodservice.

Operations

Snack snapshot

Dec. 09, 2012

Half of operators say fruit is the snack category (excluding vending) that has growth potential in the next two years. Second to fruit is the dips/salsa/hummus category, with 24% of operators saying this area will increase in sales.

Operations

Universities glom onto food trucks

Dec. 09, 2012

Call them what you will: mobile canteens, lunch wagons, catering vans or even the pejorative “roach coaches.” Food trucks, once the “restaurant” of choice for employees outside of manufacturing plants, steel mills, military bases and more, are back.

Operations

Beverage snapshot

Dec. 09, 2012

Milk does a body good, and it also helps operators’ bottom line. Milk, at 18%, makes up the highest sales percentage of beverages for non-commercial operators, according to The Big Picture research.

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