For most non-commercial operations, staffing remained stagnant during the past two years. College and those operations with more than $1 million in annual purchases were the most likely to have increased their staff in the past two years. For those who saw a reduction in staff, the average decline was 13%. That number was highest—at 17%—in LTC/senior living operations. For those operations that added staff, the average increase was 14%. Operators don’t expect this trend to change much in the next two years. The majority of operators—at 70%—expect their staffs to remain the same size. Hospitals were the most likely to expect to see a decrease in workforce in the next two years, while colleges were the most likely to expect an increase.