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Senior Living

People

How to win back employee trust

 By Jim Korner on Nov. 15, 2016

No matter how management tells the story, layoffs are not pretty. They may be necessary, but leadership can help reduce anxiety and fear with a plan in place.

Steal This Idea

Recognize excellence outside your department

 Nov. 15, 2016

The University of Vermont Health Network Champlain Valley Physicians Hospital decided to expand its employee of the month program outside of the department.

Steal This Idea

Get systematic feedback from all guests

Nov. 15, 2016

We have started adding healthier options to our cafe, and did sampling events to find out which snacks to use. I took the options to our administrative team first.

Operations

Northwestern University cooks up a customer-focuesd program

By FSD Staff on Nov. 15, 2016

Chris Studtmann, district executive chef at Northwestern University in Evanston, Ill., is cooking up a whole new program with the help of consumer analytics.

Menu

Veggie burgers go from frozen to fresh

By Patricia Cobe on Nov. 15, 2016

David Perkins, head chef at Connecticut College, blamed lack of veggie burger sales on frozen product, and set to work creating a from-scratch version.

Operations

How operators grow staff-run gardens

By Alaina Lancaster on Nov. 15, 2016

As FSDs add “farmer” to the fine print attached to their titles, a major part of their job has evolved to include training their team to keep up on-site gardens.

Workforce

Strategies for smacking down stress

By Dina Berta on Nov. 15, 2016

Staffing shortages, absenteeism and long hours all contribute to employee stress. So it’s important for FSDs to help staff manage the emotional side of the workplace.

Menu

The next big global breakfast grub

By Lizzy Freier on Nov. 09, 2016

A North African egg dish with American appeal is experiencing menu growth.

Operations

Minimum wage to rise in 4 states

By Peter Romeo on Nov. 09, 2016

Foodservice operators in four states will be required to pay a higher minimum wage as a result of voters’ decision on Tuesday to enact a pay hike.

Workforce

Keys to creating an inclusive environment

By Alaina Lancaster on Oct. 17, 2016

Here’s how the University of Missouri in Columbia and other operators have rebounded from tense situations to create comfortable and inclusive work environments.

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