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Senior Living

Steal This Idea

Write strategic email subject lines

 Feb. 13, 2017

FSD Heather Torrey picked up a tip to help her email recipients prioritize their messages.

Operations

A movable feast of ideas

 By Dana Moran on Feb. 13, 2017

Throughout this issue, we’ve highlighted stealable ideas in all realms of noncommercial foodservice, from protein-focused sides to legalized marijuana.

Menu

The year of brisket

By Jill Failla on Feb. 13, 2017

The demand is up for smoked sausage (+19%), beef brisket (+12%) and beef ribs (+16%) for dinner—a trend noncommercial operators say they are also noticing.

Operations

2017 renovation survey: A change could do some good

By FSD Staff on Feb. 13, 2017

FSD pairs the results of our 2017 Operator Renovation Survey with a look back at real-life examples that highlight FSDs who successfully put change into action.

People

How to win back employees on the verge of leaving

By Jim Korner on Feb. 13, 2017

Try to make the conversation as comfortable as possible for them. If an employee has grievances about the work environment, you might be able to accommodate them.

Steal This Idea

Allow residents to reserve action stations

Feb. 13, 2017

Otterbein Lebanon Retirement Community installed a hibachi grill this fall, and within three months they had 300 residents and guests make reservations.

People

Should employers pay for multilingual testing?

By Jonathan Deutsch, Ph.D. on Jan. 17, 2017

If a multilingual employee fails a certification exam in English, should an operator pay for a retake in another language?

Steal This Idea

Make employees accountable for absences

Jan. 17, 2017

Puyallup School District makes people call and directly talk to their boss or supervisor if they are reporting an absence for a shift. It is a conscious decision.

Steal This Idea

Local look: Baked-in savings

Jan. 17, 2017

The food and nutrition team at University of Wisconsin Hospital and Clinics in Madison outsources baked goods to a local shop that hires the formerly incarcerated.

Menu

A new age of menu customization

By Alaina Lancaster on Jan. 17, 2017

Taking customization even further, operations are handing over even more control to customers with both build-your-own and cook-your-own stations.

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