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Workforce

5 ways to get customer feedback

 By Jim Korner on Mar. 15, 2016

Try Advice Squad member Jim Korner’s ideas to solicit helpful input to share with staff or give you the information you need to fix a problem.

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Drink to health at creative juice concepts

 By Patricia Cobe on Mar. 15, 2016

According to a recent report from market researcher Technomic, sales of vegetable and fruit juices are expected to increase in frequency through 2016.

Operations

Food waste by the numbers

By Dana Moran on Mar. 15, 2016

The U.S. EPA estimates Americans generated 37 million tons of food waste in 2013. Here are more statistics on how that breaks down—and how to help.

People

Dedicated to improving women's careers

By Amy McKeever on Mar. 15, 2016

In 2012, Stanford University launched a program dedicated to empowering and mentoring women in its Residential & Dining Enterprises division.

Operations

The best facilities and sustainability practices

By Dana Moran on Mar. 15, 2016

A part of FoodService Director's "The Besties," these are the best facitilies and sustainability practices operators have submitted in the past year.

People

What is the best way to collect customer feedback?

By Jim Korner on Mar. 15, 2016

Advice squad says customer feedback goes beyond just gathering what customers have to say, but interpreting it to get a clearer picture of what's going on.

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Ancient grains sprout up on menus

By Andrea Strong on Mar. 15, 2016

Ancient grains are the current rock stars of the whole-grain world. From amaranth to wild rice, they are sprouting up on operations' menus nationwide.

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By the numbers: Soda is falling flat

By FSD Staff on Mar. 15, 2016

While soda hardly is dead, these stats suggest it is falling flat.

Operations

Vending machine customers spring for fresh options

By Dina Berta on Mar. 15, 2016

Vending machine sales are up 7 percent at the University of Buffalo, but students on the New York campus aren’t buying more sugary snacks and beverages.

Operations

The Besties

By Dana Moran on Mar. 15, 2016

These strategies and ideas aren’t just effective, off-the-wall, creative, profitable and zany. They’re the best—according to these operators.

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