B&I

People

Getting employees on board with operational changes

It can be tricky to find the balance between listening to your team’s point of view and avoiding giving your power away. You may accept many or few recommendations.

Operations

DC poised to enforce paid leave

Legislation passed on Tuesday would require the district's private sector foodservice operators to provide workers with family and medical time off.

Letting team members in on the financials of your operation can help engage them in the mission to get out of the red by generating revenue or cutting costs.

In a word: Yes. But there are two big legal exceptions, says attorney Rob Niccolini. And he warns mandatory flu vaccines might not be a smart idea for operators.

Your two shifts disagreeing is really a teamwork problem. Of course each shift has their immediate goals, but your operation is much larger than that.

As part of our wellness program, we offer incentives based on some type of health metric. Once a year, we cover the cost for team members to participate in a 5k race.

The Top 100 operators have a lot to share. Here are some of Managing Editor Dana Moran's favorite anecdotes that didn’t make it into the final story.

Wood-fired, coal-fired, brick—specialty pizza ovens are no small investment, but operators are finding that the equipment gives rise to a new slice of customers.

In recent months, operators have had to stave off more fears than just E. coli. Mumps, flu and hand-foot-and-mouth disease have reared their germy heads in foodservice.

Employees need to be brave enough to get out of our comfort zones and explore the soft skills that complement our abilities to provide exceptional hospitality.

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