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Operations

Food waste by the numbers

 By Dana Moran on Mar. 15, 2016

The U.S. EPA estimates Americans generated 37 million tons of food waste in 2013. Here are more statistics on how that breaks down—and how to help.

People

Dedicated to improving women's careers

 By Amy McKeever on Mar. 15, 2016

In 2012, Stanford University launched a program dedicated to empowering and mentoring women in its Residential & Dining Enterprises division.

Operations

The best facilities and sustainability practices

By Dana Moran on Mar. 15, 2016

A part of FoodService Director's "The Besties," these are the best facitilies and sustainability practices operators have submitted in the past year.

People

What is the best way to collect customer feedback?

By Jim Korner on Mar. 15, 2016

Advice squad says customer feedback goes beyond just gathering what customers have to say, but interpreting it to get a clearer picture of what's going on.

Menu

Ancient grains sprout up on menus

By Andrea Strong on Mar. 15, 2016

Ancient grains are the current rock stars of the whole-grain world. From amaranth to wild rice, they are sprouting up on operations' menus nationwide.

Menu

By the numbers: Soda is falling flat

By FSD Staff on Mar. 15, 2016

While soda hardly is dead, these stats suggest it is falling flat.

Operations

Vending machine customers spring for fresh options

By Dina Berta on Mar. 15, 2016

Vending machine sales are up 7 percent at the University of Buffalo, but students on the New York campus aren’t buying more sugary snacks and beverages.

Operations

3 newly discovered ideas to swipe

By Patricia Cobe on Mar. 14, 2016

Our roundup of ideas includes a speedy way to serve barista-style lattes, an easy design fix to boost interactivity and a chicken-cooking technique to spice up vegetables.

Workforce

What's the best way to handle language barriers?

By Dana Moran on Mar. 14, 2016

When it comes to non-native English speakers, operations can take a few extra steps to ensure everyone is on the same page and ready to succeed.

Operations

Diner-friendly design fix takes Steal This Idea prize

By Dana Moran on Mar. 11, 2016

Damian Monticello took the prize in our MenuDirections contest with his team’s idea for helping disabled customers reach displayed products.

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