B&I

People

How to be customer-friendly while attracting young talent

To get on the same page with your younger staff, you have to take the time to listen and explain.

Steal This Idea

Take a hint from country clubs for outdoor events

Lenbrook Senior Living recently started doing patio dining during the summer months, and stole some pointers for upscale barbecuing from local country clubs.

When an FSD visited Minneapolis Public Schools, she noticed big branded signs on top of the salad bars. When she got back to her district, she recreated them.

It emerged as a top food trend on Pinterest’s 2017 predictions, is “the latest miracle food” according to Epicurious, and was called “a nutritional bonanza” by NPR.

UVM Medical Center opened a takeout window in its new Garden Atrium cafe, following that up with a monthslong soft launch.

FSD pairs the results of our 2017 Operator Renovation Survey with a look back at real-life examples that highlight FSDs who successfully put change into action.

Question:What are  some of the most successful menu items you introduced in 2016?Answers from FSD's Culinary CouncilSpinach mashed potatoes with brown butter and garlic, and coconut curry pork with As...

My feeling is that phones distract staff from prioritizing guests, and introduce an unnecessary and unsanitary item into a foodservice setting.

FSD Heather Torrey picked up a tip to help her email recipients prioritize their messages.

Throughout this issue, we’ve highlighted stealable ideas in all realms of noncommercial foodservice, from protein-focused sides to legalized marijuana.

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