The Big Picture

A comprehensive, data-driven overview of the non-commercial foodservice industry

Motivating employees is perhaps the major challenge facing operators today, according to The Big Picture.

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Most operators believe their job responsibilities have expanded outside of their traditional roles—even though the great majority of them do not manage multiple departments.

B&I (42%) and colleges (37%) were the most likely segments to report an increase in costs due to sustainability initiatives like compostable disposables and local purchasing.

Schools say their costs for fresh fruits and vegetables have increased the most in the past two years (76% and 79%, respectively). Only 22% of schools indicated that their beef costs have increased,...

In a period of rising costs, it’s perhaps not surprising to learn that, according to The Big Picture, foodservice budgets have also been increasing during the last couple of years. Overall, 73% of...

Seventy percent of operators offer grab and go as part of their programs, and of those, 79% said they have created their own brands for these items.

Half of the respondents to our survey indicated that they are more concerned about food safety now than they were five years ago, and 46% say they are just as concerned now.

Though a large number of operators (45%) reported that their catering revenue stayed the same in the past year, there are some promising signs of growth in certain segments, according to The Big...

We surveyed those individuals who are in charge of hospital foodservice operations and asked them to tell us about themselves. Hospital management operators were significantly more likely than other...

We surveyed those individuals who are in charge of school foodservice operations and asked them to tell us about themselves.

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