Becky Schilling

In today’s challenging school foodservice environment—providing nutritious food options that actually taste good, while at the same time watching the budget—Mary Lou Henry, foodservice director for Knox County (Tenn.) Schools, has aced the test.

Operators use marketing devices to increase sales, drive new menu items and advertise specials. Every day customers go through the lunch lines in cafeterias picking up the usual items—a sandwic...