FoodService Director | May 2014

Buyers Guide: When operators are asked to do more with less, factors that affect crops and herds can add stress to an already stretched bottom line. We look at pricing trends for 21 items to help with purchasing decisions.

FSD of the Month

Justin Johnson has revived the foodservice department at Watertown Regional Medical Center by transforming the mindset of staff from "factory mentality" to a "thoughtful relationship...

Steal this idea

We have a kiosk stand with iPads that the students, faculty and staff can use to look up nutritionals, allergens, etc., on every product we make, as well as the nutritionals at our franchises.
We do test trays and mystery customers in both our patient services and retail locations to test for accuracy and quality.
Our 23 communities were each asked to develop a recipe item using our acronym, ACTS, in the name. A panel of eight staff members tried all the different entries and chose a winner: Apricot Cinnamon...
The best way to get great, practical recipe ideas is to involve staff.
Develop a color scheme for every dish you serve. This means a minimum of three colors on each plate.
To take advantage of the popularity of breakfast foods and their lower food costs, we serve breakfast for lunch at a couple of our action stations once per month.
Campus Pizza is our late-night pizza delivery option. We have a menu ranging from pizzas to grinders that students can order Sunday through Thursday, 6 p.m. to 12 a.m. Students can pay with credit...
We provide recipes that can be prepared in the dorm room using items from the dining hall. Students can get a takeout container, take it back to their dorm kitchen and make a great stir-fry, for...

Cover story

Buyers Guide shopping cart
This month we look at food pricing trends, and the reasons behind them, for 21 food items, as well as the overall agriculture industry, to help you make better purchasing decisions for the year to...

Menu Strategies

There’s perhaps no easier way to incorporate a large variety of local, seasonal and healthy choices on your menu than with a salad bar.
Looking for a lucrative menu addition that thrives on variety? Consider crêpes, thin French pancakes that flourish with a range of fillings.
Three Takes On offers three unique takes on fried chicken this month, including Panko-Crusted Chicken, Chipotle Fried Chicken with Cilantro Lime BBQ Sauce and Crispy Chili Chicken "Drummies...


Foods rich in unsaturated fat—like nuts, fatty fish and avocados—are now considered staples of a healthy diet. Here’s how non-commercial operators are giving these nutritious foods more prominence on...
Food safety is a grave concern for cantaloupe farmers. In 2011, 33 people died from consuming cantaloupe carrying listeria, a deadly pathogen.
Be it sweet watermelon, classic cantaloupe or humble honeydew, non-commercial operators know seasonality rules when menuing melons.

Under 30

Laura has made an impact on foodservice by being a director of one of the largest districts and the only R.D. in school foodservice in the state at the age of 23.
Julie Staples has made an impact on foodservice by leading the training of culinary staff in the new recipe testing process to ensure accuracy.

What you need to know

Food and beverage product development company, CCD Innovation, has compiled findings from a recent study on Gen Y college students, which the company presented at the Research Chefs Association...
In partnership with various campus departments, the dining services team at Bucknell University, in Lewisburg, Pa., recently facilitated an event on campus named Empty Bowls 2014: A focus on...
For the third year in a row, North Shore-LIJ Health System, in New York, staged its Ultimate Chef Challenge among the system’s 13 healthcare facilities.
A venison quesadilla took the top prize at the second annual culinary competition staged by the Ohio Presbyterian Retirement Services (OPRS).
The idea of molding puréed foods into desired shapes for patients suffering from dysphagia is certainly not new. But Unidine’s Purée With Purpose has redefined the process, and the company has been...
The greens are still mean at the all-vegan café, Mean Greens, at the University of North Texas, in Denton.

Managing your business

Despite the fact that students drove implementation of the program, Meatless Mondays was less than successful at the University of Wisconsin Oshkosh.
Students at the University of Nebraska at Kearney (UNK) have a new reason to hang out on campus on Friday nights—and dining services has a new revenue source.
At the start of the spring semester, polystyrene foam was banned from all Duke University dining locations. Sustainability is a high priority at the Durham, N.C., campus—the university has been...

Emerging Trends

Raised in upstate New York, Mark LoParco’s interest in sustainable food systems began early in life.
When people say they are going to leave the bitter Midwest winters for the sandy beaches of Florida, oftentimes they’re joking. Sandra Ford wasn’t.
After a brief hiatus, Coston returned to her old job, where her role has grown.
Like the honor of receiving the IFMA Silver Plate Award, not many can say that they have worked for the same organization since high school. But Kevin D’Onofrio, director of food service at the...
This month: USC's burrito vending machine, top 10 dessert trends for 2014 and pizza's brave new world...


Justin Johnson, executive chef at Watertown Regional Medical Center, in Wisconsin, admires Chef Thomas Keller, wishes he could play the piano and considers the Big Mac one of the worst foods he’s ever eaten.
Jeremy Manners, culinary & nutrition director for West Haven Manor, in Apollo, Pa., enjoys venison steak and pasta carbonara, hates energy drinks and dreams of buying a classic Corvette.


This district in east Los Angeles County revamped its breakfast items to meet the new whole-grain requirements specified under the Healthy, Hunger-Free Kids Act.
Featuring two different types of potatoes, waffle cones, veggies and fruit, this dish brings a new meaning to cones.
Cilantro Lime BBQ Sauce rounds out the kick a chipotle brine gives this spin on traditional fried chicken.
Filled with endless flavor and color, this halibut dish also features veggies and a touch of honey.
Snapshots of recipes that operators created to showcase the versatility and functionality of one of the 21 items profiled in the May 2014 cover story, including avocados, fish and beef.
Featuring lobster, beef tenderloin, bacon and mushrooms, this dish is filled with juicy flavors and topped with a creamy sauce.
“Every year here at Top Tier Catering by Texas Tech University we try to unveil a new menu item,” explains Sous Chef Marc Silvas.
This recipe puts a new spin on the classic Cream of Onion Soup recipe.
As part of our ongoing Signature Series, we asked operators to share their unique beverage recipes, including frozen drinks, smoothies and coffee drinks.
This Snapshots of recipes showcases the versatility and functionality of some of the 21 items we profiled in the May 2014 cover story, including avocados, fish and beef.
A take on traditional restaurant-style chicken wings, these drummies are served within the sports-themed concept at the Collegiate Academy high school as part of a reimbursable meal, as well as à la carte.
This dish is filled with flavor and is also refreshing. Featuring three different types of juices, this dish is great for a summer or spring menu item.
Influenced by the ingredients of Reese’s Peanut Butter Cups invented “right up the road in Hershey … it just happens that our Dutchman loves a good cold iced beverage, a strong coffee, hazelnut, caramel, chocolate and whipped cream,” says Bill Allman, general manager for Metz Culinary Management at...
This simple soup recipe is a great dish for multiple seasons. It can be served hot or cold and features fresh avocados.
Cick through a Snapshots of all the recipes for the May 2014 issue. This month features Asian salads, dessert crepes and fresh fruit dishes.
Load up on veggies with this curry dish, which features onions, carrots, corn and celery.
Kickstart your summer with this fresh and fruit-filled salad.

More From FoodService Director

Industry News & Opinion

Sodexo aims to reduce carbon emissions by 34% at its foodservice and facilities management sites by 2025, a goal it says it will reach through such changes as converting cooking oil into biodiesel fuel and using energy-efficient HVAC systems.

In announcing this endeavor toward sustainability, Sodexo—which manages more than 32,000 sites globally—noted that over 7,200 of its sites in North America recycle aluminum and paper, and 8,640 recycle cardboard.

Ideas and Innovation
sushi plate

We wanted to add sushi, but that’s not really my expertise. So we found a great local company that offered to put three sushi chefs on-site every day. They supply the ingredients, and if we meet the minimum revenue each week, than we receive a percentage of sales. We have been exceeding the weekly minimum sales, which we track in our POS, in two days.

Managing Your Business
coffee barista

Whether it’s a morning routine, an afternoon pick-me-up or an evening social ritual, few things are as universally appealing as coffee. Sixty-five percent of respondents in Technomic’s 2016 Beverage Consumer Trend Report say they ordered a cup of hot joe from a foodservice location in the past month, and 59% say the same about cold coffee. Everyone has an opinion about what makes it good, whether it’s a low price, a unique blend or a friendly barista.

“Coffee is so personal. There are a lot of people that are Dunkin’ fans. There’s a lot of Starbucks people,” says James Dravenack,...

Ideas and Innovation
star wars storm trooper

My favorite event—because I’m kind of dorky—is our “May the fourth be with you” (aka “Star Wars”) day on May 4. The whole dining team dresses up, and we offer things like Chewbaklava, Boba Fettuccine and BB-8 Buckeyes. We had a guest cry because they got to take a picture with Chewy.

FSD Resources