FoodService Director | February 2011

The Best...Instead of trying to come up with a definitive "Best Of" list, where we tell what we think is best, we turned to non-commercial operators to share their personal bests in several categories.

FSD of the Month

Gary Coyle is a man with time on his hands, courtesy of a 70-minute commute to his job as director of dining services at 17,700-student Washington State University. During that daily drive to Pullman...

Research

Among our 276 respondents, 82% offer catering. Virtually everyone in B&I and colleges provides this service, while 94% of hospitals, 74% of schools and 68% of long-term care facilities do.
Respondents reported nearly a 20-cent increase in food costs for lunch, and more schools report serving breakfast in the classroom than last year.

Steal this idea

If you know your employees well enough you can give them meaningful rewards, which don’t cost a lot of money. For example, if you have someone who really likes professional baseball, you...
We held a Night at the Movies event where we had the students guess the movie by the food we served. For example, we served Greek lamb and potato kabobs with pita, lemon wedges and tzatziki sauce,...
At Thanksgiving we held a turkey cooking class. Parents signed up for the class, which featured free-range, organic and vegetarian-fed turkeys. It was a one-hour class that taught everyone about...
All year long we have a farmers’ market every month outside our cafeteria. We buy as much produce from local farmers as possible, and even have had farmers sell their products at our market...
We ran a contest to get “going green” ideas from students. They gave us more than 100 ideas for what we could do to make not only our operation but also the campus greener. We...
Each year one school invites parents to lunch. The first year I noticed that our meals dropped significantly on these days as parents brought in outside food. I asked the principal if we could turn...
We were trying to reduce the salt and sugar without sacrificing taste. In reducing the salt aspect I wanted to create an all-purpose seasoning that was salt free and close to Mrs. Dash, so I came up...
For Halloween we did a theme meal centered on “The Flintstones.” The associates dressed up and we made a replica of the Flintstones. The menu included Brontosaurus Burgers,...
We do a dinner theater, which is a collaboration between the high school drama department, the food class and myself. They pick a theme and perform short plays that they wrote. The food class helps...
With all the vampire shows and movies around, we decided to make our Halloween event a Welcome to the Coven event. Everyone was dressed as vampires. We had True Blood in labeled bottles. For the food...
We do a lunch for dinner. We invite parents and families to school and serve them an actual school meal that is on our menu that month. It is a great way for working parents to experience what their...
This fall, we decided not to serve canned soda or bottled water at our grab-and-go locations. Instead of offering cans and bottles, we now encourage students to make use of stainless steel water...

Ingredients

Even as more Americans look to eat healthier, the popularity of cheese seems to be surging. Pizza, mac and cheese and cheeseburgers remain ubiquitous, but chefs also are experimenting with more...

Confessions

Tony Almeida, director of food and nutrition at 608-bed Robert Wood Johnson University Hospital in New Brunswick, N.J., hasn’t joined the organic and sustainable bandwagon but loves chocolate-covered raspberries.

Five Questions

Nancy Rice, Director of School Nutrition Division for the Georgia Department of Education and School Nutrition Association president, talked to FSD about the Healthy, Hunger-Free Kids Act in store...

Retail Experience

Tucked away inside a bustling campus building at 11,300-student Washington University in St. Louis is an intimate 50-seat restaurant called Ibby’s, the newest addition to Bon App&eacute...

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The reality is that some people don’t like change. But as long as you partner with employees, there shouldn’t be major staff fallout.

It can be tricky to find the balance between listening to your team’s point of view on the changes and avoiding giving your power away. You may accept many or few recommendations, but you need to be able to explain your decisions. Regular department meetings to complete that circle of communication take more time, but it’s more efficient than doing damage control after the fact.

I’ve seen folks refuse to do a job based on their new job...

Ideas and Innovation
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[ View the story "Marketing and operations ideas worth stealing" on Storify ]
Industry News & Opinion

Some Washington, D.C., foodservice operators may soon be required to provide staff with paid leave, as the city council on Tuesday passed one of the most extensive paid leave plans in the nation.

Barring a veto by Mayor Muriel Bowser, the measure mandates that all private sector employers in the district offer workers eight weeks of parental time off and six weeks to care for a sick relative.

While operators will not directly compensate workers—who will be paid 90% of their wages through a government-run insurance program—they will be hit with a 0.62% increase to employer...

Industry News & Opinion

Dallas Independent School District will serve breakfast and lunch over winter break for the first time this year, Dallas News reports.

Any child under 18 will be able to participate in the meal program, which will be offered in 12 cafeterias.

The Texas district will be partially reimbursed for the meals, receiving $3.39 per lunch served and 86 cents per breakfast. The remaining costs, which include paying cafeteria staff and supervisors, will be picked up by the district.

Read the full story via dallasnews.com .

FSD Resources