FoodService Director | February 2011

The Best...Instead of trying to come up with a definitive "Best Of" list, where we tell what we think is best, we turned to non-commercial operators to share their personal bests in several categories.

FSD of the Month

Gary Coyle is a man with time on his hands, courtesy of a 70-minute commute to his job as director of dining services at 17,700-student Washington State University. During that daily drive to Pullman...

Research

Among our 276 respondents, 82% offer catering. Virtually everyone in B&I and colleges provides this service, while 94% of hospitals, 74% of schools and 68% of long-term care facilities do.
Respondents reported nearly a 20-cent increase in food costs for lunch, and more schools report serving breakfast in the classroom than last year.

Steal this idea

If you know your employees well enough you can give them meaningful rewards, which don’t cost a lot of money. For example, if you have someone who really likes professional baseball, you...
We held a Night at the Movies event where we had the students guess the movie by the food we served. For example, we served Greek lamb and potato kabobs with pita, lemon wedges and tzatziki sauce,...
At Thanksgiving we held a turkey cooking class. Parents signed up for the class, which featured free-range, organic and vegetarian-fed turkeys. It was a one-hour class that taught everyone about...
All year long we have a farmers’ market every month outside our cafeteria. We buy as much produce from local farmers as possible, and even have had farmers sell their products at our market...
We ran a contest to get “going green” ideas from students. They gave us more than 100 ideas for what we could do to make not only our operation but also the campus greener. We...
Each year one school invites parents to lunch. The first year I noticed that our meals dropped significantly on these days as parents brought in outside food. I asked the principal if we could turn...
We were trying to reduce the salt and sugar without sacrificing taste. In reducing the salt aspect I wanted to create an all-purpose seasoning that was salt free and close to Mrs. Dash, so I came up...
For Halloween we did a theme meal centered on “The Flintstones.” The associates dressed up and we made a replica of the Flintstones. The menu included Brontosaurus Burgers,...
We do a dinner theater, which is a collaboration between the high school drama department, the food class and myself. They pick a theme and perform short plays that they wrote. The food class helps...
With all the vampire shows and movies around, we decided to make our Halloween event a Welcome to the Coven event. Everyone was dressed as vampires. We had True Blood in labeled bottles. For the food...
We do a lunch for dinner. We invite parents and families to school and serve them an actual school meal that is on our menu that month. It is a great way for working parents to experience what their...
This fall, we decided not to serve canned soda or bottled water at our grab-and-go locations. Instead of offering cans and bottles, we now encourage students to make use of stainless steel water...

Ingredients

Even as more Americans look to eat healthier, the popularity of cheese seems to be surging. Pizza, mac and cheese and cheeseburgers remain ubiquitous, but chefs also are experimenting with more...

Confessions

Tony Almeida, director of food and nutrition at 608-bed Robert Wood Johnson University Hospital in New Brunswick, N.J., hasn’t joined the organic and sustainable bandwagon but loves chocolate-covered raspberries.

Five Questions

Nancy Rice, Director of School Nutrition Division for the Georgia Department of Education and School Nutrition Association president, talked to FSD about the Healthy, Hunger-Free Kids Act in store...

Retail Experience

Tucked away inside a bustling campus building at 11,300-student Washington University in St. Louis is an intimate 50-seat restaurant called Ibby’s, the newest addition to Bon App&eacute...

More From FoodService Director

Menu Development
health food medicine stethoscope

For the last two years, Chris Studtmann has jockeyed between Northwestern University’s residential dining halls and athletic training tables in his role of executive chef, trying to meet the health and food preferences of both sides. Now, his team is taking best practices developed for the sports teams to the 20,000-plus student population, working with dietitians from the school’s contract company to better sync healthy menu choices with lifestyle needs.

Technomic’s 2016 Healthy Eating Consumer Trend Report shows younger consumers are especially tuned in to functional foods that...

Ideas and Innovation
trail mix

We’ve added fueling stations in our units for our workers who didn’t have time to eat or just need a snack. We have areas set up with trail mix, crackers, cookies and water. It helps us avoid people feeling or getting ill, especially when we get closer to exam periods and student workers are studying and not taking the time to eat.

Ideas and Innovation
reusable coffee cup thermos

We were inspired by a book titled “Influence” to start a sustainable cup program called My Cup. All 15,000 new students receive a reusable cup with their name on it, which they can use at the dining halls. Personalizing helps them invest in the program and actually use it.

Menu Development
quinoa bowl

In a time of growing health consciousness, it might not be enough anymore for food to be merely filling. According to Technomic’s 2016 Healthy Eating Consumer Trend Report , diners are looking for food with a function, such as those with high protein content, immunity-boosting properties, antioxidants, probiotics and more. The data suggests 63% of consumers see these foods as healthier than those without any specific nutritional function—and would be more likely to buy them.

But are those stated preferences translating on an operational level? There, the answer is less clear. Baby...

FSD Resources