Kelly Ornberg, R.D.

Kelly Ornberg's ability to balance time between two hospitals has made her a success at St. Charles Health System.

Why Selected?

According to Executive Chef Thom Pastor, Kelly has made an impact on foodservice by:

•Balancing the needs of culinary operations at two hospitals 30 minutes away from each other
•Communicating well with her on-site managers and supporting their authority to manage in her absence
•Continuing to do patient diet consults even though she must commute between two hospitals
 

Details

Nutrition Services Manager, St. Charles Health System, Redmond, OR
Age: 29
Education: B.S. in nutrition and food management from Oregon State University
Years at organization: 2

Get to know

Q. What has been your proudest accomplishment?

The floor at one of my hospitals was old and slick, and it was bound to be a safety issue. It was decided that the best plan would be to redo the entire floor at one time, meaning we would not have a kitchen. After many attempts I found a mobile kitchen that was used for forest fires. We had to set up a modified patient menu to accommodate the truck, educate all the hospital staff, move everything out of the kitchen, set up new food storage rooms and still deliver room service meals. It was an incredibly challenging couple of weeks, but my crew really pulled together and the impact on patients was minimal.
 

Q. What would you say you excel at over more seasoned colleagues?

I embrace change as a chance to make improvements to the current process. 

Q. What's the best career advice you've been given?

Give yourself and others the permission to make mistakes.
 

Q. What's been the biggest challenge you've had to overcome?

Managing my time between two hospitals and making sure that I am able to provide enough support to my employees at both locations.
 

Q. What's been your most rewarding moment?

When my team and I were able to switch to room service with very few glitches. We put a lot of thought and training into our room service program, so it felt good to see it succeed. But the biggest reward came when patient satisfaction scores increased.
 

Q. What would you like to accomplish in your career in the next two years?

I would like to create nutrition labels for all of the food we serve. I would also like to partner with our wellness program to make it easy to identify healthy choices. 

Q. What's been your funniest on-the-job disaster?

I teach healthy cooking classes in the community and often try to prepare too many recipes for the participants. In the beginning I would completely forget to bring an essential ingredient to the off-site kitchen or would have it but leave it out of the dish. One group was very polite and said that they thought the recipe was pretty good. It didn’t occur to me until afterward that it was missing a key ingredient and lacked flavor.
 

Q. What can you look back at now and laugh at?

When the septic tank company came during the middle of lunch rush to empty our gray water tank in the mobile kitchen. People were not too pleased with the smell.
 

Under 30

More From FoodService Director

Menu Development
usa map regions

From global flavors to clean labels, it’s clear that some buzzworthy noncommercial menu trends are universal. But FoodService Director ’s 2016 surveys have revealed some noteworthy differences within segments in the Northeast, South, Midwest and West regions. We combed through data from our College and University Census, Hospital Census and Long-Term Care/Senior Living Census for the most surprising variations in menu trends and expectations.

1. Plant-based dishes are on the rise at Midwestern colleges and universities

Seventy-seven percent of C&U operators in this region say...

Industry News & Opinion

Ithaca College is turning to new solutions to address overcrowding at a dining hall that is already understaffed, The Ithacan reports .

The Ithaca, N.Y., school's Terrace Dining Hall has seen a large influx of students this year after being renovated, causing lines to wrap around the dining hall.

To ease congestion, Sodexo Area General Manager Jeffrey Scott told The Ithacan that the eatery has added a separate entree line, as well as signage displaying menu items at less-crowded food stations in an effort to draw students to the other side of the dining hall.

The...

Menu Development
mac cheese pizza

Anybody think the popularity of mac and cheese has played out? Anyone?

More likely, foodservice directors are trying to bake new life into the comfort staple by tweaking the presentation and components. Here’s a snapshot of how that rejuvenation effort looks in streetside restaurants.

Industry News & Opinion

Noncommercial foodservice operations and other employers would be spared from costly new overtime pay regulations if 21 states succeed in the legal challenge they jointly filed yesterday.

The lawsuit asks the U.S. District Court for the Eastern District of Texas to set aside the rules, which are scheduled to take effect on Dec. 1.

If the court rejects the request, restaurants and other businesses will be required after that date to pay overtime to any salaried employee who works more than 40 hours in a week and earns less than $47,476 on an annual basis.

The...

FSD Resources