The Sandwich, Re-Imagined

Operators look to please today's consumer with unique offerings

Pesto Chicken Sandwich

The popularity of the sandwich shows no signs of stopping, as operators move beyond old standbys and present consumers with ethnic flavorings, gourmet ingredients and toppings, and new carrier options—everything from flavoredwraps to waffles.

Morrison Management Specialists
Atlanta

As the vice president of culinary, Chef Cary Neff oversees the menus at the 1,000 healthcare and senior living facilities that are part of Morrison Management Specialists.

“Now it’s not okay to just serve a club, burger and turkey,” says Neff. “People have a much better appreciation for what goes between two slices of bread. Even our club has a salmon version.”

Menus at Morrison facilities are built around emerging trends and fresh ingredients. Neff adds nutritious watercress rather than plain lettuce to slow roasted, shaved turkey sandwiches. The Morrison “Great Living” menu has become so popular for patients that it is also served at hospital retail outlets.  Neff purchases poultry and pork with minimal antibiotics, sustainable seafood and seasonal local produce for the sandwich menu.

“We serve a lot of ‘Bubbas’ whom you may think want meat, but they like our hummus sandwich with Kalamata olives,” says Neff.

The diversity of spreads at Morrison not only includes hummus, but also lemon rosemary cream cheese, Southwestern cilantro lime spread, chipotle-orange mayonnaise and an array of mustards.

A bestselling sandwich for the senior living segment is a Greek vegetable pita with grilled vegetables, feta and tzadiki sauce. For kids’ sandwiches at hospitals, Neff’s team designed Bruce the Moose strawberry ketchup, which adds a healthy fruit and fun to the menu

Morrison Management Specialists Menu Sampler

  • Tuscan Turkey Sandwich, Sliced Tuscan turkey, roasted red peppers, spinach with mayo on whole-grain bread
  • Pesto Chicken Sandwich, Chicken layered with lettuce, tomato on whole-wheat sandwich thin
  • Nutella Whole-Wheat Flabread, Nutella topped with mixed berries, apples, bananas, pineapple and toasted coconut on whole wheat flatbread

More From FoodService Director

Industry News & Opinion
Richard cousins

Compass Group confirmed this morning that CEO Richard Cousins was killed on New Year’s Eve in a small-plane crash off the coast of Australia. He was 58.

Cousins was scheduled to step down as CEO in March, after leading the world’s largest foodservice management company for 11 years. His planned successor, Compass COO Dominic Blakemore, has agreed to assume Cousins’ duties immediately.

“We are deeply shocked and saddened by this terrible news,” Compass Chairman Paul Walsh said in a statement. “It has been a great privilege to know Richard personally and to work with him for...

Menu Development
to-go meals

Drew Allen didn’t hesitate when asked what he expects of noncommercial dining in the future. “Change,” he says. “We have to change with the times and what our guests are looking for.”

Allen, the director of culinary services at Otterbein Senior Lifestyle Choices in Lebanon, Ohio, says the more the residents and guests at Otterbein change, the more diverse eating habits his team has the chance to explore. One of those changing habits, he says, is diners’ growing desire for portable, made-to-order items . That’s a theme borne out by data, too—and is true across dayparts. Roughly 67%...

Ideas and Innovation
trail mix

We’ve added fueling stations in our units for our workers who didn’t have time to eat or just need a snack. We have areas set up with trail mix, crackers, cookies and water. It helps us avoid people feeling or getting ill, especially when we get closer to exam periods and student workers are studying and not taking the time to eat.

Ideas and Innovation
email

Communication is key, and [managers] are busy too. One tip I picked up from another director was to label my subject line with the header “action,” “information” or “response” followed by a brief description of the email contents. That way they can filter through their inboxes during their busy days to know which emails need their attention immediately and which they can save to read later.

FSD Resources