Reduce performance review anxiety

Short and regular

Instead of reserving critiques for the end of the year, Ferrone gives regular performance evaluations in informal conversations. He often swings by an employee’s office, with the idea that they’ll feel more comfortable in their own environment. He’ll also give group feedback during meetings. “I’ve got to be honest all the time,” he says.

While Ferrone still holds annual reviews, they are forward-looking instead of retrospective. The director and his staff use the one-hour meetings to set an achievable timeline for goals.