Business builder No. 1: Use tech to speed line, save labor
Looking across foodservice segments, these are some of the ways operators are grabbing hold of opportunities to build sales and engagement—including ideas C&U operators may want to steal.
Wendy’s recently announced it is expanding its rollout of self-ordering kiosks, like the ones in place at Ohio State University. Kiosks can not only speed service, but also help defray labor costs.
To reduce student wait times in dining halls, Washington University in St. Louis has launched an app that allows students to order food from their phones and pick it up from three campus dining locations. They can pay using their mealplan funds, or a debit or credit card.