Water fight

Published in FSD Update

Late night. Students. Lines. Cups of water. When combined, these created some issues at Bowling Green State University, in Ohio.

Despite access to several free water stations within the university’s student union, students continued to stand in line at the late-night pizza concept and wait for cups of water. As lines increased, students interested in ordering food items were deterred due to the long lines. And one group of students in particular chose to use the contents of their cups for water fights rather than hydration. 

To help out with the line and water-throwing issues, as well as to cover the cost of cups, lids and straws, Mike Paulus, director of dining services, recently implemented a 25-cent charge for water-only orders. This was “a unique opportunity to take care of some behavior issues,” Paulus explains. “It has helped immensely.”

Students are not charged for water with food purchases, and the water charge is currently in place only at the late-night concept—one of 27 dining options on campus. Students are cooperating and Paulus continues to work with student groups to assess the issue.

More From FoodService Director

Industry News & Opinion

The University of Maryland will begin offering weekly specials at all of its dining halls this semester, The Diamond Back reports.

The weekday specials will allow Dining Services to offer past menu items that students miss as well as new dishes students have been requesting, according to a spokesperson.

Students can find out which specials are being offered each week via dining hall table tents as well as through Dining Services’ social media. During select weeks, the specials may reflect a particular theme, such as Taste of the South.

Read the full story via...

Ideas and Innovation
email computer screen

Communication is key, and [managers] are busy too. One tip I picked up from another director was to label my subject line with the header “action,” “information” or “response” followed by a brief description of the email contents. That way they can filter through their inboxes during their busy days to know which emails need their attention immediately and which they can save to read later.

Ideas and Innovation
pinterest hand phone

We like to offer a constantly changing menu. Last year, I started a Pinterest account—not for marketing, but for my team, so that they can look to the recipes for inspiration and try something new. We tried protein cookies based onto a Pinterest recipe, and our residents loved them.

Ideas and Innovation
coal creek student salad bar

When I was visiting Minneapolis Public Schools, I saw that they have these cool signs on top of their salad bars. As soon as we got back, we re-created them. They are big and branded, and have the portion requirements. They say “Taste something new today” on one side, and we support our local farmers on the other. They help the bars look fresh and delish, and attract students’ eyes.

FSD Resources