Advice Squad

Industry experts answers questions on improving foodservice operations
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restaurant workers chef team

Don’t just think about minding the seasonal worker gap; foodservice directors have to look at the bigger picture. That’s where a succession plan comes in.

social media network tree

There are several upsides to tapping your current workforce to run your social media. But does the task require extra compensation? Jonathan Deutsch, Ph.D.—Restaurant Business' Advice Guy—guest stars on Advice Squad this week to weigh in. 

tax consultant secretary fun office

Research shows that offering employees generous salaries and flexible vacation policies might make you a popular boss, but that’s not enough.

millennials business meeting

You don’t have to be walking the floor eight hours a day, but as your major shift changes come in, you should make it a point to go through the kitchen.

training seminar

A new employee’s first 60 to 90 days are the most critical for everyone. They shape the new staff member’s future. The first step to consider is orientation.

man working cafe kitchen

Whether it’s a budget meeting you have to go to or an out-of-town conference, there are a few things you need to do to make sure your staff remains on-task.

wall hole

Advice Squad member Jim Korner suggests starting with evaluating your team members against the competencies they must possess in order to tailor the training. 

searching corporate ladder

How do you know when it's time to move on to a new position? Key indicators include boredom, lack of learning and if you're having fun going to work.

mongolian bbq

A smaller foodservice operation may not be able to have multiple cook-to-order food stations like larger counterparts, but could have one great station.

cafeteria worker

You want those employees who have fire in their bellies and are lifelong learners, irrelevant of age. We need to set expectations and not allow mediocrity.

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