Steal This Idea
Borrowing ideas and innovation from your peers
Write “thank you” on every paycheck. This era tends to text thank-yous, but a handwritten note goes a long way. You can’t just preach it; it’s an active thing.
08-23-2013 Ideas and Innovation
We make our own gelato. Recently we started inviting staff to sign up to make the gelato for a day.
08-20-2013 Ideas and Innovation
Everyone needs to evaluate new products to bring in or add to their facility. Let those companies earn their spot not just on value but also on resident approval.
08-15-2013 Ideas and Innovation
We added prepackaged hot breakfast sandwiches. This added 150 more transactions per day in our retail outlets.
08-12-2013 Ideas and Innovation
We work hard on improving our customer service to our residents. We have a question of the day that the diet aides can ask the residents. This encourages more interaction with the residents and they...
08-06-2013 Ideas and Innovation
Everyone is talking about how hospital foodservice operations will be affected by the Affordable Care Act, but no one is talking about how LTC facilities will be involved.
08-01-2013 Ideas and Innovation
We do a Behind the Lunch Counter tour for parents. We invite them to go behind the scenes, to help take the mystery out of what happens behind the counter to create their students’ meals.
07-29-2013 Ideas and Innovation
Leverage the strength of other dining services’ operations by creating a dining event around them. Invite chefs from other locations into your facility to prepare their operations'...
07-25-2013 Ideas and Innovation
Our dairy produces 1% chocolate milk and we serve it in our retail units and our dining halls.
07-22-2013 Ideas and Innovation
We noticed our students were grazers. When I would go through the service lines and look at our fish, I noticed that students would cut our portions of fish in half and no one would take the cut...