Steal This Idea
Borrowing ideas and innovation from your peers
Susan Santos, assistant director at Penn State University in University Park, Pa., won the Steal This Idea contest held at MenuDirections 2015 in Memphis, Tenn., last month.
11-05-2013 Ideas and Innovation
We don’t allow residents to tip our employees, so the residents started an Employee Appreciation Fund. In Masonic Village, there are three restaurants and three cafés, and the...
10-31-2013 Ideas and Innovation
I’m a vegan so that is something we’ve really been focusing on in our dining halls. You want to start by offering flavorful, well-prepared vegan options. We offer vegan options at...
10-28-2013 Ideas and Innovation
When we plan a special event, we also add the event to the calendar that’s on the university’s website. We’ve found that local media check that calendar and we&rsquo...
10-23-2013 Ideas and Innovation
We cross-train our staff for patient interactions that fall outside their sphere of influence, such as checking trash, room cleanliness, etc.
10-18-2013 Ideas and Innovation
Instead of trying to get all your managers together for a meeting, use FaceTime or Skype to be more efficient.
10-15-2013 Ideas and Innovation
Our catering staff have found that at buffet events, the majority of people want to try one of everything.
10-10-2013 Ideas and Innovation
We produce artisan sandwiches for our retail locations. We have a custom logo called Artisan Fresh and have labels to support the brand, along with point-of-sale marketing.
10-07-2013 Ideas and Innovation
We do Discover The Taste tables in all of our facilities on a regular basis. We present menu items that meet the parameters for healthy eating at the entrance to the cafés for customers to...
10-02-2013 Ideas and Innovation
We have digital menu boards in our retail services that are changed daily. A couple of months ago we started to incorporate pictures of different employees onto the board.