Steal This Idea

Borrowing ideas and innovation from your peers
 
Steal This Idea
customer hospitality performance business
Every week we ask our employees to gather examples of hospitality from outside our industry. We ask them, “How does that make you feel? What are you thinking about?
man running illustration
As part of our wellness program, we offer incentives based on some type of health metric. Once a year, we cover the cost for team members to participate in a 5K race.
thumbs up
Eric Eisenberg, corporate executive chef at Swedish Health Services in Seattle, created a policy to make sure each accolade gets to the right person.
edamame food samples
We have started adding healthier options to our cafe, and did sampling events to find out which snacks to use. I took the options to our administrative team first.
social media table
I run the Facebook account, and our director runs our Twitter, and between the two of us we take advantage of as many different photo sources as possible.
sake cups
A friend of the restaurant opened a coffee shop and wanted to serve more interesting food, so our pastry chef has partnered with the shop for menu development.
ice cream waffle dish
The University of Vermont Health Network Champlain Valley Physicians Hospital decided to expand its employee of the month program outside of the department.
grilled cheese egg
After eight years of the same on-campus food trucks,the University of Washington is reconcepting one into an all-day breakfast truck.
bench
When the University of Illinois at Urbana-Champaign switched from standard latex gloves to nitrile gloves, it also set up a recycling program.

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