Never Say No

We had a learning moment for our employees when we had a patient who wanted peas. Peas weren’t on the menu that day, but we did have them in house. So I decided we would honor her request, and we made the decision that from now on, if it is within reason we should do whatever we can to satisfy our customers.
 

Cyndi Roberts
Food Services Manager
St. Joseph Memorial Hospital
Murphysboro, IL
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