Never Say No

Published in Healthcare Spotlight

Cyndi Roberts
Food Services Manager
St. Joseph Memorial Hospital
Murphysboro, IL

We had a learning moment for our employees when we had a patient who wanted peas. Peas weren’t on the menu that day, but we did have them in house. So I decided we would honor her request, and we made the decision that from now on, if it is within reason we should do whatever we can to satisfy our customers.

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