Everyone needs to evaluate new products to bring in or add to their facility. Let those companies earn their spot not just on value but also on resident approval. Allow those companies to come into your facility and sample their product to your residents. It gets everyone involved and helps people be receptive to change. We’ve done this with ice cream and coffee.
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Facilitate Change
Aug. 20, 2013Larry BatesDirector of Dining ServicesRiddle VillageMedia, PA
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