The 5-10 Rule

Published in FSD Update

Sam Samuels
Dir., Nutrition & Food Srvcs.
Texas HR, Harris Methodist SW Hosp.
Dallas, TX

We ask our employees to practice the 5-10 rule. When you are within 10 feet of someone, you smile. If you are within five feet, you say something such as “hello.” We’ve found that this simple gesture makes a big impact on patients and visitors.

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