Third Annual "The Best"

Misc.

Mistake I ever made
I was driving down the road talking with my produce distributor and asking him why he couldn’t deliver Washington state apples when I lived in New Hampshire. I dropped the phone and had to pull over. I happened to pull over at an apple orchard. That started my whole farm-to-school experience.
—Tony Geraci, executive director of child nutrition, Memphis City Public Schools, Memphis, Tenn.

Kitchen-related disaster that I can laugh at now
My first day at my first job as an executive chef in a steak restaurant, the kitchen was so hot all the light ballasts blew. We had no lights so I was cooking with a flashlight in my mouth. People were waiting for two hours for their meals. Thank God most of the customers were friends. My family had a table of 12 and had to listen to all the comments. I wasn’t laughing then but looking back I get hysterical.
—Brad Lange, director of dining services, Park Regency, Chandler, Ariz.

The best way I’ve found to relieve stress on the job
With the opening of our health and wellness complex, I now have the ability to go hit a racquetball around whenever things get a little tense.
—Damian Monticello, corporate foodservice liaison, Blue Cross Blue Shield of Florida, Jacksonville, Fla.

Food-related movie I’ve seen
“Willy Wonka and the Chocolate Factory.” I have a passion for chocolate, and we all have that kid in us.
—Betty Perez, R.D., senior director of food and nutrition services at NYU Langone Medical Center,
New York

Best, biryani Food memory I have
I toured India for six weeks to learn the style of cooking. Every day for two weeks I went to a different place. I went to a wedding and learned how to cook biryani, which is a typical food for a wedding feast. The cooking is so different.
—Dee Phillips, director of dining services, Davidson College, Davidson, N.C.

More From FoodService Director

Industry News & Opinion
Richard cousins

Compass Group confirmed this morning that CEO Richard Cousins was killed on New Year’s Eve in a small-plane crash off the coast of Australia. He was 58.

Cousins was scheduled to step down as CEO in March, after leading the world’s largest foodservice management company for 11 years. His planned successor, Compass COO Dominic Blakemore, has agreed to assume Cousins’ duties immediately.

“We are deeply shocked and saddened by this terrible news,” Compass Chairman Paul Walsh said in a statement. “It has been a great privilege to know Richard personally and to work with him for...

Menu Development
to-go meals

Drew Allen didn’t hesitate when asked what he expects of noncommercial dining in the future. “Change,” he says. “We have to change with the times and what our guests are looking for.”

Allen, the director of culinary services at Otterbein Senior Lifestyle Choices in Lebanon, Ohio, says the more the residents and guests at Otterbein change, the more diverse eating habits his team has the chance to explore. One of those changing habits, he says, is diners’ growing desire for portable, made-to-order items . That’s a theme borne out by data, too—and is true across dayparts. Roughly 67%...

Ideas and Innovation
trail mix

We’ve added fueling stations in our units for our workers who didn’t have time to eat or just need a snack. We have areas set up with trail mix, crackers, cookies and water. It helps us avoid people feeling or getting ill, especially when we get closer to exam periods and student workers are studying and not taking the time to eat.

Ideas and Innovation
email

Communication is key, and [managers] are busy too. One tip I picked up from another director was to label my subject line with the header “action,” “information” or “response” followed by a brief description of the email contents. That way they can filter through their inboxes during their busy days to know which emails need their attention immediately and which they can save to read later.

FSD Resources