Third Annual "The Best"

Misc.

Mistake I ever made
I was driving down the road talking with my produce distributor and asking him why he couldn’t deliver Washington state apples when I lived in New Hampshire. I dropped the phone and had to pull over. I happened to pull over at an apple orchard. That started my whole farm-to-school experience.
—Tony Geraci, executive director of child nutrition, Memphis City Public Schools, Memphis, Tenn.

Kitchen-related disaster that I can laugh at now
My first day at my first job as an executive chef in a steak restaurant, the kitchen was so hot all the light ballasts blew. We had no lights so I was cooking with a flashlight in my mouth. People were waiting for two hours for their meals. Thank God most of the customers were friends. My family had a table of 12 and had to listen to all the comments. I wasn’t laughing then but looking back I get hysterical.
—Brad Lange, director of dining services, Park Regency, Chandler, Ariz.

The best way I’ve found to relieve stress on the job
With the opening of our health and wellness complex, I now have the ability to go hit a racquetball around whenever things get a little tense.
—Damian Monticello, corporate foodservice liaison, Blue Cross Blue Shield of Florida, Jacksonville, Fla.

Food-related movie I’ve seen
“Willy Wonka and the Chocolate Factory.” I have a passion for chocolate, and we all have that kid in us.
—Betty Perez, R.D., senior director of food and nutrition services at NYU Langone Medical Center,
New York

Best, biryani Food memory I have
I toured India for six weeks to learn the style of cooking. Every day for two weeks I went to a different place. I went to a wedding and learned how to cook biryani, which is a typical food for a wedding feast. The cooking is so different.
—Dee Phillips, director of dining services, Davidson College, Davidson, N.C.

More From FoodService Director

Ideas and Innovation
rolling silverware

Ensuring that employees regularly complete the busywork missing from their daily checklist can be a challenge, but these tasks often help an operation run efficiently with fewer unexpected costs. At Methodist University Hospital in Memphis, Tenn., Regional Executive Chef Dustin Cochran has found a solution to ensure his walk-in coolers always have a clean vent. Cochran starts with a thorough cleaning of the vent, then slips a hairnet over it to catch the dust. Instead of getting employees to deep clean the vents, they need only replace the hairnet.

Ideas and Innovation
dress code geeks

Team uniforms are a way we encourage fun. I tell the mangers that every person on your team needs to look like a member of your team, but they can decide together what they want to wear. When the students see a cafeteria person that is matching and having fun with their outfits, they relate to those people better. We don’t want them to look stiff and stuffy.

Ideas and Innovation
oxford school district cafeteria

We have spent considerable money making cafeterias cool again. New paint jobs, crazy color patterns, custom graphics and changes in lighting schemes have made some of our cafes popular gathering places. We’ve also experimented with videos, cable TV programs and music. We involved a number of student groups and student input in improving the atmosphere, especially in our high school and middle school cafeterias.

Menu Development
meatloaf slices plate

“This is the best meatloaf I’ve ever had,” a diner at Alcatel-Lucent telecommunications in Naperville, Ill., once told chef Iraj Fernando. The dish was rooted in a tried-and-true source—the “Betty Crocker Cookbook.”

“I just seasoned the breadcrumbs differently, used fresh parsley and beat the eggs to make them frothier,” says Fernando, executive chef and manager for Southern Foodservice Management.

Consumer interest is up for classic and comforting meat dishes like meatballs (16%), beef pot pie (26%) and meatloaf (12%) for dinner now compared to two years ago, shows...

FSD Resources