Third Annual "The Best"

Retail

The Best, F'Real shake Takeout concept I’ve seen in the last year
We’ve had outstanding success with the F’real classic milkshakes, fruit smoothies and frozen cappuccinos. We have had good sales since we opened this in our Munchy Mart c-store in September.
—Hal Brown, director of dining services, University of Northern Colorado, Greeley, Colo.

The best retail concept I’ve seen
Wegmans Retail Food Service. From the focus on local farms, to being one of Fortune’s top 100 companies to work for in the USA, they always strive for excellence. They have the best varietyof any supermarket. They have an eatery where you can get pizza, made-to-order subs, a pasta bar, carving station and a great salad bar. Their selection of freshly made, take-home dinners for busy families is fantastic. Plus, they are really involved in each community they are in.
—Mark Bordeau, senior director of foodservice, Broome-Tioga BOCES, Binghamton, N.Y.

The best retail menu item we’ve developed
Our most popular deli item is a wrap station with the bread base coming from lavosh.
—Shawn LaPean, executive director, Cal Dining, University of California, Berkeley

More From FoodService Director

Ideas and Innovation
amazon prime delivery

About 90% of our students receive financial assistance and participate in our free and reduced-price meal program. But a number of students in our district study remotely due to circumstances such as chronic illness. In January, we hired a driver to deliver meals to students who aren’t able to step into our cafeteria each day.

Ideas and Innovation
wheaton emerson int salad bar

Restaurant design is all about catching a customer’s eye —and it’s sometimes particularly beneficial to be far-sighted. As Airbnb has proven with its San Francisco headquarters, where cafe spaces are inspired by cities like Cairo and Mumbai, elaborate design schemes that evoke far-flung geographic regions can be done to great effect. But operators are finding simpler ways to achieve that feel.

That’s been the experience of Kutztown University Dining Services in Pennsylvania. Kent Dahlquist, director of housing and dining services, says that when the university decided several years...

Managing Your Business
overtime payroll timesheet

Just eight days before Dec. 1, when operators would have to comply with the U.S. Department of Labor’s new overtime rules, a federal judge in Texas slapped an injunction on the regulation. The move indefinitely halted the rules that would have doubled the overtime threshold to $47,476, affecting nearly 4.2 million workers, according to the DOL. For some operators, the move was too little, too late. Now, they have to answer to employees who had been briefed on promised wage increases.

Kansas Memorial Union at the University of Kansas in Lawrence made changes ahead of the deadline...

Ideas and Innovation
ucmc model

With a budget and timeline in place, and the support of the university behind them, the foodservice team at the University of Chicago Medical Center was ready to get rolling with the renovation of one of its patient services kitchens. The facility, which services the hospital’s Center for Care and Discovery and Comer Children’s Hospital, was tripling in size to serve two additional patient floors, to the tune of $9 million. But that didn’t mean immediately jumping in with steel and screws.

“First, we cut out scaled pieces of paper and moved things around,” says Elizabeth Lockwood,...

FSD Resources