Third Annual "The Best"


The Best, F'Real shake Takeout concept I’ve seen in the last year
We’ve had outstanding success with the F’real classic milkshakes, fruit smoothies and frozen cappuccinos. We have had good sales since we opened this in our Munchy Mart c-store in September.
—Hal Brown, director of dining services, University of Northern Colorado, Greeley, Colo.

The best retail concept I’ve seen
Wegmans Retail Food Service. From the focus on local farms, to being one of Fortune’s top 100 companies to work for in the USA, they always strive for excellence. They have the best varietyof any supermarket. They have an eatery where you can get pizza, made-to-order subs, a pasta bar, carving station and a great salad bar. Their selection of freshly made, take-home dinners for busy families is fantastic. Plus, they are really involved in each community they are in.
—Mark Bordeau, senior director of foodservice, Broome-Tioga BOCES, Binghamton, N.Y.

The best retail menu item we’ve developed
Our most popular deli item is a wrap station with the bread base coming from lavosh.
—Shawn LaPean, executive director, Cal Dining, University of California, Berkeley

More From FoodService Director

Menu Development
spilled coffee beans glasses

Following an initial test at the end of May, Starbucks announced that more than 500 of its stores will be pouring nitro coffee by the end of summer. Capitalizing on the cold-brew coffee trend—which reached $7.9 million in sales in 2015 on 115% growth from the previous year, according to researcher Mintel—select U.S. cafes will give up the counter space to serve the creamy, nitrogen-infused java made from the cold-brew base. But how did nitro become the hottest new thing in coffee?

Bringing the bar to coffeehouses

It was the chrome double tap, similar to a bar’s beer tap, and the...

Ideas and Innovation
star wars storm trooper

My favorite event—because I’m kind of dorky—is our “May the fourth be with you” (aka “Star Wars”) day on May 4. The whole dining team dresses up, and we offer things like Chewbaklava, Boba Fettuccine and BB-8 Buckeyes. We had a guest cry because they got to take a picture with Chewy.

Menu Development
recipe revamp chicken soup

As a continuous care retirement community, The Garlands of Barrington in Illinois provides daily foodservice to 270 independent living and skilled nursing care residents, with the majority of sodium restrictions coming from the latter, says Executive Chef Nicola Torres. Instead of cooking two versions of chicken noodle soup—a favorite offered at least twice a week—he reworked his recipe into a flavorful lower-sodium version that appeals to all. “Everybody eats soup, so I created a homemade stock that uses no salt at all, ramping up the flavor with fresh herbs and plenty of vegetables,...

Ideas and Innovation
tray number

We created lucky tray days to help create an experience surrounding our brand. The trays are numbered; we pick a number and the winner receives a free lunch. We’ve enlisted the help of one of our coaches, who calls out the random lucky winner, and it drums up a lot of excitement.

FSD Resources