Second Annual "The Best..."

Misc.

Mistake I ever made
I was driving down the road talking with my produce distributor and asking him why he couldn’t deliver Washington state apples when I lived in New Hampshire. I dropped the phone and had to pull over. I happened to pull over at an apple orchard. That started my whole farm-to-school experience.
—Tony Geraci, executive director of child nutrition, Memphis City Public Schools, Memphis, Tenn.

Kitchen-related disaster that I can laugh at now
My first day at my first job as an executive chef in a steak restaurant, the kitchen was so hot all the light ballasts blew. We had no lights so I was cooking with a flashlight in my mouth. People were waiting for two hours for their meals. Thank God most of the customers were friends. My family had a table of 12 and had to listen to all the comments. I wasn’t laughing then but looking back I get hysterical.
—Brad Lange, director of dining services, Park Regency, Chandler, Ariz.

The best way I’ve found to relieve stress on the job
With the opening of our health and wellness complex, I now have the ability to go hit a racquetball around whenever things get a little tense.
—Damian Monticello, corporate foodservice liaison, Blue Cross Blue Shield of Florida, Jacksonville, Fla.

Food-related movie I’ve seen
“Willy Wonka and the Chocolate Factory.” I have a passion for chocolate, and we all have that kid in us.
—Betty Perez, R.D., senior director of food and nutrition services at NYU Langone Medical Center, New York

Best, biryani Food memory I have
I toured India for six weeks to learn the style of cooking. Every day for two weeks I went to a different place. I went to a wedding and learned how to cook biryani, which is a typical food for a wedding feast. The cooking is so different.
—Dee Phillips, director of dining services, Davidson College, Davidson, N.C.

More From FoodService Director

Ideas and Innovation
business card

We get the new folks abridged business cards saying, “Hi, my name is so-and-so and I work in nutrition department.” We thought it would give them more ownership of the program and elevate their status and position in the organization. It also gives our team more self-confidence and self-worth as an employee, which can be a challenge with foodservice workers.

Ideas and Innovation
tug hospital robot

Automation has opened up in recent years as foodservice operators across the country grapple with labor shortages. Robots deliver food trays to patients in hospitals, and they make sushi on college campuses. For some operators, they’re worthwhile to reduce strain on human employees and increase productivity.

Robots roamed the hallways when the University of California San Francisco Medical Center’s new Mission Bay campus opened last year. Though these robots have nicknames like Wall-E and Tuggie McFresh, they’re not a novelty. They’re a solution to a problem that administrators...

Ideas and Innovation
sandwich sub

At our corporate operation in the Kohl’s headquarters, two kinds of sandwiches are available daily—an artisan version and a more straightforward sub. While planning out a business model for the space, Kohl’s wanted something that was quality driven, but very sensitive to pricing for associates. Diners are comfortable spending about $6 to $7 for lunch.

Ideas and Innovation
usc asian remodel

With a prime location in Los Angeles, one of the nation’s foodie capitols, the University of Southern California has plenty of dining competition. So when Kris Klinger, assistant vice president of retail operations, discovered that students were heading off campus for sushi and noodle bowls, he knew it was time to take action. The construction of Fertitta Hall, part of the university’s Marshall School of Business, provided the opportunity.

Klinger and Gary Marschall, associate director of USC auxiliary services in hospitality, shared photos of both the new Fertitta Cafe and a...

FSD Resources