Second Annual "The Best..."

Retail

The Best, F'Real shake Takeout concept I’ve seen in the last year
We’ve had outstanding success with the F’real classic milkshakes, fruit smoothies and frozen cappuccinos. We have had good sales since we opened this in our Munchy Mart c-store in September.
—Hal Brown, director of dining services, University of Northern Colorado, Greeley, Colo.

The best retail concept I’ve seen
Wegmans Retail Food Service. From the focus on local farms, to being one of Fortune’s top 100 companies to work for in the USA, they always strive for excellence. They have the best varietyof any supermarket. They have an eatery where you can get pizza, made-to-order subs, a pasta bar, carving station and a great salad bar. Their selection of freshly made, take-home dinners for busy families is fantastic. Plus, they are really involved in each community they are in.
—Mark Bordeau, senior director of foodservice, Broome-Tioga BOCES, Binghamton, N.Y.

The best retail menu item we’ve developed
Our most popular deli item is a wrap station with the bread base coming from lavosh.
—Shawn LaPean, executive director, Cal Dining, University of California, Berkeley

More From FoodService Director

Ideas and Innovation
food snap

We started a 50-member vegan team in response to students expressing the need for more vegan options. Between our monthly meetings, students are asked to take photos of foods they eat in and out of the dining halls to give us a true picture of the kinds of things they like and the kinds of foods that cause disappointment. This exercise has sparked a lot of conversation and given us more insight into what we could do better.

Ideas and Innovation
hybrid worker

Some of our employees can work four 10-hour days. It’s really helped with balance. We’ve also created a lot of hybrid positions, such as a personal services assistant and foodservice worker role. It allows workers to pick up more shifts and cover both positions.

Ideas and Innovation
cheeseburger

We set up an interactive collaboration with our dietetics department where students worked with our culinary team to test how recipes are imagined and produced. One of the recipes they came up with was a barbecue tempeh sandwich, which they believed was a great option for vegan students across campus. We added the sandwich to our On the Go program and then expanded it to our vegan station on campus due to its success.

Ideas and Innovation
salad bowl

We have reorganized our salad bars to not only include the traditional DIY salad ingredients, but also several daily entree salads. Our students requested 32-ounce heavy glass salad bowls that have been wildly popular. The big bowls allow students to load up on their favorite salads and customize with additional ingredients from around the servery. We have seen a significant surge in usage that cuts across all groups, including athletes.

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