Fourth Annual "The Best"

Fourth Annual "The Best"

Misc.

Best kitchen disaster that I can laugh at now
We were in the midst of a pretty extreme blizzard a number of years ago. The hospital was full of patients, but a large percentage of hospital staff were simply unable to get to work and those that were here worked long shifts and could not leave for days. We had one grill cook and one cafeteria service worker to keep the employee cafeteria operational. Finding a cashier for that area was out of the question because the patient feeding function would have been greatly compromised. With no cashier, the decision was made to make the food in the cafeteria free to those employees that were at work. We soon found out that you should NEVER, NEVER do that. We were emptied of inventory in a few short hours and had no way to get additional product into the hospital until the roads were cleared the following day. It is funny now, but we learned a very important lesson: No good deed goes unpunished!
—Margaret Kipe, R.D., director, nutrition services, Reading Health System, West Reading, Pa.

Best funny complaint from a customer
When I was working in South Beach, a customer ordered chicken penne with vodka sauce and asked for the vodka on the side. He complained when we couldn’t fulfill his request of serving him a shot of vodka with his pasta.
—Pierre Sierralta, corporate supply chain manager, Baptist Heath South Florida, Miami

Best childhood food memory
My birthday is in the spring during morel season in Indiana. I always looked forward to many batches of fried mushrooms for my birthday.
—Kathryn Grover, director of nutrition services, Nationwide Children’s Hospital, Columbus, Ohio

More From FoodService Director

Industry News & Opinion

Amherst-Pelham Regional School District in Amherst, Mass., is updating its lunch debt policy to no longer single out students, MassLive reports.

Under the new policy, students with lunch debt will be given the same meals as their peers, regardless of how much they owe. School officials will also be communicating directly with parents of students who have accumulated debt instead of through the students themselves.

The updated policy comes just before U.S. school districts will be required to publicly list their lunch debt policies, per new USDA requirements starting July 1...

Menu Development
eureka

Since California’s state motto is “Eureka!” it seems fitting that a recent conversation with the director of hospitality at San Diego’s Palomar Health led to the biggest aha moment I’ve had in a long time.

I called Jim Metzger in late April with the purpose of discussing Palomar’s recent commitment to the goal of making 60% of its total menu plant-based by this summer. It seemed a lofty number, and I was curious how the public health system planned to get there.

But my personal eureka didn’t come while we were talking about how Palomar had cleaned up the impulse-buy zones...

Industry News & Opinion

Labeling foods with indulgent buzzwords such as “sweet sizzlin’” and “crispy” can lead consumers to make healthier food choices , according to a recent study out of Stanford University .

In the fall 2016 study, researchers labeled vegetables in one of the school’s dining halls using terms from four categories: basic, healthy restrictive, healthy positive or indulgent.

The green beans, for example, were listed as “green beans” for basic, “light ‘n’ low-carb green beans and shallots” for healthy restrictive, “healthy energy boosting green beans and shallots” for healthy...

Ideas and Innovation
sparkling water

Our carbonated soft drink sales at Earls.67 reflect a national trend; we’re continually down on carbonated soft drink sales by 8% to 9% on an annual basis,” says Cameron Bogue, beverage director at the contemporary-casual chain Earls Kitchen + Bar.

The issue with spa water

Many operators are intrigued with the offering, but they are learning that infused water can’t be offered at a cost to guests unless there is added value beyond cut-up fruit. Bogue says, “I was adamant that I didn’t want to charge for spa water.”

Agua fresca alternatives

At the original location of

...

FSD Resources