Fourth Annual "The Best"

Fourth Annual "The Best"

Retail

Best retail addition we made this year
We added grab-and-go lunch outdoor kiosks at several high schools to capture the students who would stay out in the courtyard instead of coming to the lunchroom. Sales have been great!
—Jessica Shelly, food services director, Cincinnati Public Schools

Best commercial restaurant concept I’ve seen
Eataly in New York City.
—Robert Coffey, director of dining, Duke University, Durham, N.C.

A Friday’s restaurant really took an aggressive approach to wellness by shutting down its fountain drink soda machine.
—Alan Marcum, executive vice president of administration (Guckenheimer), Devon Energy, Oklahoma City

Best LTO promotion we’ve ever done
In an effort to promote wellness we allowed customers to replace protein or starch with a piece of fresh fruit.
—Pierre Sierralta, corporate supply chain manager, Baptist Heath South Florida, Miami

Gourmet grilled cheese sandwiches.
—Robert Coffey, director of dining, Duke University, Durham, N.C.

Best new revenue source we’ve discovered this year
We offer “school lunch” pizza parties to capture meals we would otherwise miss. We let students go through the lunch line for pizza with fruits, vegetables and milk choices. They can eat in their classroom or at a separate decorated table that has fun plates and napkins.
—Nancy Coughenour, manager of food service, Shawnee Mission School District, Overland Park, Kan.

Gift certificates for teachers’ lunches, especially around the holidays. This is a great source of revenue and is a convenient way for parents and faculty to give a practical present to a teacher. It also is excellent for attracting new customers, for those who have never come to the cafeteria.
—Ruth Arnold, operations manager, Nutri-Serve Food Management, New Jersey

More From FoodService Director

Industry News & Opinion

The University of Maryland will begin offering weekly specials at all of its dining halls this semester, The Diamond Back reports.

The weekday specials will allow Dining Services to offer past menu items that students miss as well as new dishes students have been requesting, according to a spokesperson.

Students can find out which specials are being offered each week via dining hall table tents as well as through Dining Services’ social media. During select weeks, the specials may reflect a particular theme, such as Taste of the South.

Read the full story via...

Managing Your Business
empty drive thru window

The University of Vermont Medical Center cafes often overflowed with diners at lunchtime. But adding another cafe wouldn’t be enough. “We definitely needed another place for people,” says Garden Atrium supervisor Tanya McDonald.

That’s why the UVM Medical Center this fall opened a takeout window in its new Garden Atrium cafe, a part of the design scheme before the cafe even opened last year.

Not wanting to pressure the staff—and struggling with technological delays—dining services began with a monthslong soft launch, opening the takeout window to about 200 employees through...

Ideas and Innovation
idea bulb innovation concept

There’s no feeling quite like the “spark of inspiration” that Dawn Aubrey , associate director of housing for dining services at the University of Illinois, cites in this month’s Steal This Idea-themed cover story. That rush of blood and endorphins to the brain when everything comes together is like nothing else, and often finds me falling over furniture because I’m so excited to start putting plans into action. Unfortunately, I also bruise easily.

Throughout this issue, we’ve highlighted stealable ideas in all realms of noncommercial foodservice, from protein-focused sides to...

Managing Your Business
benefits graphic

So-called fringe benefits such as paid sick and parental leave are anything but fringe in 2017. This year, a flurry of jurisdictions are enacting medical and family leave laws. Arizona, Washington, Vermont, Minneapolis and Chicago will all require employers to offer paid sick leave to workers, and the Society for Human Resources Management predicts that paid parental leave regulations like those approved in Washington, D.C., and New York state last year will continue to crop up on the local level.

At Penn-Harris-Madison School Corp. in Mishawaka, Ind., the food services department’...

FSD Resources